CUSTOMER SERVICE FAQ'S
All order can be completed in 10 business days or less upon receipt of finalized logo and down payment to complete order. Orders that require logo adjustment by our art department can take longer depending on the complexity of the request. You will be notified of any additional time prior to starting the project.
Does it really take only 10 business days?
What are my payment options?
CaddyDaddy Golf requires full payment to start an order. All order must be paid in full before they will ship. We accept Visa, MasterCard, American Express and Discover. Company checks are accepted upon approval and must be received prior to orders completion for the total amount of the order including shipping.
When does my order ship?
Order ship next busines day of completion of the project. You will be notified of completion and remaining balance will be made. All orders ship UPS ground unless otherwise specified. We do accept third party UPS account information to ship orders using your account. After order is shipped you will recieve tracking information via email.
Are there any other options besides Ground Service?
We offer any UPS domestic shipping options including next day air early am, next day air, next day air saver, 2 day and 3day select. All services are not available to all areas. Please request additional shipping options or requirements prior to placing your order.
Can rush orders be placed?
Yes, we will do everything to accommodate your last minute needs. Details and availability as well as additional charges will be provided at time or order placement.
Can I mix and match my order? How does that work?
Yes, you can mix and match your order. Min units are requires for main order and additional single or small quantity units of other products can be added with the same logo. Example: 24 units deluxe golf shoe bag, 1 unit Hybrid Golf Travel Bag. All units will have the same custom logo design. Please talk with your sales rep regarding mix and match options.
These are the most common questions asked. If you have additional questions feel free to contact us direct at 877-961-7100 x 4 or email us at firstname.lastname@example.org